Pairing a POS device

Get your in-store cashier terminal running in under 5 minutes.

Supported devices

• Android tablets (7 inch or larger, Android 8+)
• iPads (iPad 5th generation or newer)
• Windows laptops with Chrome or Edge
• macOS laptops with Chrome or Edge

Step 1: Install the POS app

Open the browser on your device and go to pos.tappya.com. Add the page to your home screen (Android: menu > Add to home screen, iOS: share > Add to home screen).

Step 2: Choose pairing mode

When you first open the app, you will see three options:

• Main Cashier: the primary register for the branch. Only one allowed per branch.
• Secondary POS: additional registers that sync to the main cashier.
• Waiter: handheld mode for taking orders at tables.

Step 3: Enter the pairing code

On your Tappya dashboard, go to Settings > Devices and click Pair new device. Select the branch and mode. A 6-digit code will appear.

Enter this code on the POS device within 60 seconds.

Step 4: Configure the device profile

Once paired, set:

• Printer connection (Bluetooth or network)
• Default receipt template
• Quick-access buttons for popular items
• Cash drawer settings (if applicable)

Step 5: Test a transaction

Create a test order. Add items, apply a discount if needed, and complete the payment. Check that:

• The receipt prints correctly
• The order appears in the KDS
• Inventory is deducted (if tracking is enabled)
• The cash drawer opens (if connected)

Unpairing and reassigning

To move a device to a different branch, go to Settings > Devices, find the device, and click Unpair. The device will return to the pairing screen.

Troubleshooting

• Pairing code expired: generate a new code from the dashboard
• Cannot find printer: ensure the printer is on the same Wi-Fi network and supports ESC/POS
• Offline mode not working: the device must complete at least one sync while online before offline mode is available