Online ordering
Storefront, QR menus and links.
Basics
Configuring online ordering
Let customers order from their phones for pickup or delivery.
Menu Links and QR Codes
Create branded menu links and printable QR codes for every table. Share the link on social media or print the QR for in-store use.
Online ordering overview
Tappya Online Ordering is the customer-facing app where diners can browse your menu and place orders directly with you, no aggregator, no commission. It's a web app, not a download: customers reach it on their phone browser by scanning a QR
Merchant Setup
Online ordering is configured per branch, because hours, delivery zones, payment providers, and pricing can all vary by location. This article walks through the merchant-side setup in order.
Customer Experience
This article walks through the customer journey in the Tappya online-ordering app, useful both for understanding the product and for answering "how do I do X?" questions from your diners. It mirrors the v2 app currently in production.
Menu Links
A Sales Channel is a publishable surface that exposes one of your menus to customers, typically through a QR code or a shareable URL. Each channel pairs a published menu with a branch (or set of branches) and dresses it up with your brandin