Troubleshooting
2 articlesFix common errors fast.
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Offline and Troubleshooting
The Tappya POS is designed for restaurants where the network isn't always reliable. Different failure modes have different consequences depending on the device's mode (Main Cashier / Secondary POS / Waiter). This article explains what happe
Oct 17, 2026
Troubleshooting
A reference for the most common problems merchants run into with online ordering, with diagnostics and fixes. If you can't find the issue here, contact support with the order number and a screenshot.
Oct 17, 2026