Reach the right customers, on the right channel.
Localized email, SMS and push templates. Provider config, an approval workflow before send, and a full delivery log. Message your segments with a record of everything that went out.
Consistent comms in both languages
Email, SMS and push templates with variables and localization keep your customer messaging on-brand, in English and Arabic.
On-brand templates, built once
Email, SMS and push templates with merge variables and localization. Your customer messaging stays consistent across every channel and both languages.
- Email, SMS and push together
- Merge variables for names, orders and rewards
- English and Arabic localization built in
Your SMS, email and push, configured
Configure provider credentials per channel so messages go out through your own accounts. Your sender identity, your deliverability.
- Connect SMS, email and push providers
- Per-channel credentials and sender identity
- Messages sent through your accounts
Approvals keep you compliant
A message approval workflow ensures a human signs off before a send. Nothing goes out to your customers by accident.
Sent, delivered, opened, clicked
A delivery log captures the full lifecycle of every message: for audit, troubleshooting and learning what lands.
Bulk actions & campaign analytics
Segment-based bulk messaging and campaign analytics with engagement and attribution are in beta.
Segment-based bulk messaging
Message an entire segment in one send, built on the same segments that power CRM.
Campaign analytics
Engagement and attribution per campaign so you can see what actually drove orders.
Built to message your segments, safely
Every capability you need to reach customers across channels, with localization, sign-off and a full record.
Branded email templates with merge variables for orders, names and rewards.
SMS
Short, reliable SMS templates that reach customers wherever they are.
Push notifications
App push for order updates, offers and re-engagement.
Localization
English and Arabic copy per template, served to each customer in their language.
Provider config
Connect your own SMS, email and push providers, per channel.
Approval workflow
A human signs off on every message before it leaves the building.
Delivery log
Sent, delivered, opened and clicked, captured for every message.
Merge variables
Personalize with customer, order and loyalty data automatically.
Audit trail
A complete record of what was sent, to whom and when.
Better with the rest of Tappya
Messaging runs on the same customer data as the products you already use.